Frequently Asked Questions
Below are some frequently asked questions from first-time clients and advanced clients. If you have other questions,
please send it to hello@thefacialworks.com.
What can I expect when I come to Facialworks?
Take a seat in a comfy reclining chair at our signature facial bar. Your esthetician will customize your facial to your skin’s unique needs. Then relax, watch a movie, take a sip of complimentary coffee or champagne, and let us make your skin glow!
For those looking for a private facial experience, we also have treatment rooms at every Facialworks location with dimmer lights, meditative spa music, and more complex treatments.
How long will my treatment take?
Oxygen facials (bar facials) take about 45 minutes. Treatment room services can range from 45 minutes to 1 hour and 20 minutes depending on the facial. We offer add-on enhancements that may take additional time.
How often can I get a facial?
You can get a facial as often as once a week! We recommend a facial once every two weeks for the best results for your skin.
Can I bring a friend to sit next to me?
Of course you can, silly! In fact, we think that’s the most fun way to enjoy Facialworks! The chairs you reserve when booking your appointment will be seated together.
I have acne, what treatment is right for me?
Our Clean Sea Detox facial is designed especially for oily and acneic skin. Our oxygen serum has antibacterial properties that also help reduce acne and infuse nourishing serums into the pores. Ask your esthetician to recommend clearing Facialworks products for your skincare routine!
Can I get a facial if I've had neurotoxins or fillers?
For all bar services, you must wait 72 hours before receiving treatment.
For We Love Your Face, Dermaplane Facial, and Chemical Peels you must wait 72 hrs before receiving treatment.
For Hydrafacial you must wait 7 days before receiving treatment.
I just got waxed, can I still get a facial?
After facial waxing, you must wait 72 hours before receiving treatment.
I just got a spray tan, can I still get a facial?
Yes, as long as you wait the required tanning development time. However, we recommend getting your spray tan after your facial if you are preparing for a special event or don’t want your tan to be removed during your treatment.
I just got laser hair removal, can I still get a facial?
For all services, you must wait 5-7 days before receiving treatment.
I just got an IPL, can I still get a facial?
For bar services, you must wait 7 days before receiving treatment.
For treatment room services, you must wait 2 weeks before receiving treatment.
I'm pregnant, can I still get a facial?
You can still get any bar facial. You can still get a We Love Your Face or Dermaplane Facial in the treatment room. Please tell your esthetician in your consultation that you are pregnant and we will switch out any necessary products to ensure the safety of you and your baby.